Sharecropping Essays - Crops, Land Tenure, Landowners,

Sharecropping Sharecropping Sharecropping appeared in the Southeastern United States, including Appalachia, after the Civil War as a way to continue post-slavery white supremacy over African Americans, but it ultimately included poor whites as well. It was a way to avoid the now illegal possession of slaves while at the same time keeping workers for labor in a subordinate manner. Although former slaves and their descendants composed the majority of sharecroppers, the poor whites joined the blacks in their struggles against the landowners by the end of the sharecropping era. Sharecropping by definition is the working of a piece of land by a tenant in exchange for a portion, usually half, of the crops or the revenue that they bring in for the landowner. In return for the work on the land, the landowners supply the tenants and their families with living accommodations, seeds and fertilizer, tools, and food that can be bought in a commissary, charging fairly high interest rates to the tenants. These rates create an environment of debt and poverty that the sharecroppers have trouble escaping from. When they receive their portion of the money from the crops, the debts that they have procured comes out of their half of the money. Often this leaves the sharecropper with virtually nothing. Between the debt and the hard working conditions, a second form of slavery is created. It was not slavery with a person literally being owned but one of holding a person because they have no choice to go elsewhere. The landowners were the dominant persons in society while the workers were still on the lowest rung of the social ladder. Although we no longer have sharecropping today, many of the issues surrounding sharecropping still exist (racism, poverty amongst African American, etc.). We (Americans) continue to battle these problems and seek solutions but it seems that these problems aren't something people in today's society want to face. It is much easier to pretend they don't exist. I might not see a resolution in my lifetime but is may become my children's dilemma to solve. History Essays

Top 10 Skills You Need for a Career in Customer Service

Top 10 Skills You Need for a Career in Customer Service You may think customer service jobs are a breeze, but if you’ve never had one, you might be in for a bit of a shock. There is actually a great deal of both hard and soft skills involved. The hard skills speak for themselves and are usually a no brainer with any experience. Can you talk to people? Handle transactions, etc.? Then you’re probably just fine. The soft skills are the ones you’ll need to work on.Here are the top 10.1. ResilienceYou need to cultivate the ability to let things roll right off your back. That means interactions with rude customers or hostile clients- or even stressed-out bosses- need to not impact your overall disposition. Try not to take things too personally. Take responsibility when things are your fault- and work to fix them. Dig deep, build your resilience, and succeed.2. ConfidenceThis is probably important in every job, as a foundation for so many other qualities, but also crucial for customer service positions. Why? Because if youâ €™re confident, your customer will have confidence in you (and, in turn, the company).3. PatienceThis is probably part of resilience. But you will encounter slow people, rude people, old people, and every kind of inane question. Having the patience to roll with whatever comes your way and not letting a few little things overwhelm you or throw you off your job performance is key.4. Communication SkillsTalking to customers, as well as communicating with your managers and co-workers, is crucial- even moreso in customer service positions. If you can’t make this skill one of the jewels in your crown, forget it.5. TeamworkEven though a lot of the job is interfacing with clients and customers, you will have to function as part of a team. Try not to slack off or only attend to your own tasks. Think of yourself as a part of a team- the team being the entire company. Do this by building your emotional intelligence, or EQ.6. ListeningA major part of communicating is listening. Try t o work on active listening: make eye contact, nod along, repeat important things back to show you’re taking in what’s important to your client. Ask clarifying questions to prove you understand their situation. The important thing is to make your customer feel heard.7. PositivityThese jobs can involve long hours and not a huge amount of salary, not to mention troubleshooting, merchandise, and dealing with disgruntled people. Try to keep a positive outlook and focus on what you can do to make the experience better- for your coworkers, your clients, and yourself.8. AssertivenessThere are some situations in which the customer isn’t always right- and you will have to say no. Don’t veer into being aggressive or demanding, but do learn how to make your voice strong and steady and clear when it needs to be.9. EmpathyRemember that customers are people too. You don’t necessarily know what they’re going through or what they have waiting for them at hom e. Try not to treat them like annoying robots taking up so much of your time and energy. Put yourself in their shoes as often as you can.10. HumorIf you bring nothing else to a customer service job, a sense of humor will steer you in the right direction. Defuse stressful situations, endear yourself to bosses, colleagues, and clients alike. And be charitable; laugh at others’ jokes, even if they aren’t as funny as yours. Laugh with people, not at them.

Locating Bony Landmarks Coursework Example | Topics and Well Written Essays - 750 words

Locating Bony Landmarks - Coursework Example To locate the bony structure that engulfs the chest is known as the thoracic cage or rib cage and is made up of 25 different bones: 24 ribs and1 sternum. The sternum is a thin horizontal bone that is made up of three joined bones namely of the xiphoid process, the gladiolus, and the manubrium. The manubrium is the most superior fragment of the sternum and has a unique concave superior design called the suprasternal notch. One can feel the suprasternal notch by inserting the middle finger of your hand straight in the frontal midline at the back of the neck. The horizontal facet of the manubrium, note the coastal aspect of the first pair of rib and the demi facet for the second pair rib. The frame of the sternum is the central, elongated section of the sternum whose horizontal margins are concave six times. Once with a demi facet for the second pair of rib and five times with coastal surfaces for third pair ribs and pair numbers seven. The sternal outlook the brim of merging between th e body and the manubrium is an essentially quantifiable landmark as it is the location of connection of the second rib, lesser to which is the second intercostal space. At this particular points, auscultation of distinct heart valves can best be felt. The xiphoid process is the lower-most section of the sternum and has no coastal surfaces linked with it. Normally the xiphoid process is a small sword-like however occasionally it is bifid and from time to time it has a foramen or hole in it. In both males and females, there are 12 pairs of ribs.